Contact


We’re here to help you upgrade your wardrobe and elevate your everyday style! At chancejay.shop, we value our customers and are dedicated to providing the best support for our clothing products. Whether you have a question about an order, need sizing or product details, or want shipping information within the United States, our professional team is ready to assist you.

Get In Touch

  • Operator: ANDREA ROBERTS
  • Email: support@chancejay.shop (We aim to respond to all inquiries within 24 hours on business days.)
  • Phone: +1 4076416384
  • Business Address: 412 Shaffner Ave, Brownsville, Pennsylvania, 15417, United States

Business Hours

Our customer support team operates from Deltona, Florida. Please note our operating hours:

  • Monday - Friday: 9:00 AM – 5:00 PM (EST/EDT - Eastern Time)
  • Saturday - Sunday: Closed

Customer Note: Our support team is based in Fort Lauderdale, Florida (United States Eastern Time). Any inquiries sent during weekends or public holidays will be handled as a priority on the following business day.

Quick Help

  • Order Tracking: Please include your order number in your email for faster service.
  • Shipping: We offer Free Shipping on all our clothing products to the United States.
  • Returns: For instructions on returns, please visit our 30-day Return & Refund Policy page.
  • Secure Payment: All transactions are securely processed in USD.